Normal 0 false false false IN X-NONE X-NONE MicrosoftInternetExplorer4 The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh. Panchkula and Mohali. The respondents are categorized into failure and no-failure groups on the basis of their service experience. https://parisnaturalfoodes.shop/product-category/straw-banana/